Why can’t Timetables find my location?
Check that Location Services are enabled and that Timetables has permission to use your location while the app is open. You can also choose a city and search for a stop manually.
TIMETABLES SUPPORT
How can we help?
Find answers to common questions or send us a message. We’ll use the details you provide only to respond to your support request.
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Frequently asked questions
Why are live arrivals unavailable?
Live arrival information comes from local transport providers and may occasionally be delayed or unavailable. Try refreshing after a moment and check the stop name before travelling.
Which cities are supported?
Timetables currently supports London, New York, and Los Angeles. Coverage and live-data availability vary by transport provider.
How do I report incorrect journey or stop information?
Use the form below and include the city, stop or route name, approximate time, and what you expected to see. Those details help us investigate quickly.
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Tell us what happened
Include the city, route or stop, and the time the issue occurred when relevant. Please don’t send passwords, payment details, or other sensitive information.
We aim to review support requests within two business days.